Privacy Policy Notice

Fresh Track Credit Co. values your privacy and is committed to protecting the personal information you provide. Information collected through our website, forms, phone calls, email communications, and client portal may be used to:

- Provide requested services

- Verify identity

- Communicate regarding your account

- Improve customer experience

- Comply with legal and regulatory requirements

We do not sell consumer personal information. Information may be shared with authorized service providers only as necessary to perform requested services or comply with applicable laws.

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

INFORMATION WE COLLECT

To provide credit repair services we may collect: your name, address, date of birth, phone number, and email; identity documents such as a government-issued ID and proof of address; credit report data and credit monitoring information you choose to share with us; billing information; and your communications with our team. We collect this information directly from you through our website forms, client portal, phone, and email.

HOW WE PROTECT AND RETAIN IT

Client records are stored in access-controlled systems and limited to team members who need them to serve you. We keep records only as long as needed to provide services and meet legal record-keeping requirements, then delete or de-identify them.

YOUR CALIFORNIA PRIVACY RIGHTS

California residents may request to know the personal information we hold, request deletion, request correction, and opt out of any sale or sharing of personal information. We do not sell personal information and we do not share it for cross-context behavioral advertising. We will never discriminate against you for exercising these rights. To make a request, email [email protected] or call (818) 614-5779; we will verify your identity and respond within the time required by law.

COMMUNICATIONS

By providing your phone number you agree that we may contact you about your account by call, text, and email. Message and data rates may apply, and you can reply STOP to opt out of texts at any time.

COOKIES

Our website may use cookies and similar technologies for basic site functions and to understand how visitors use the site. You can control cookies in your browser settings.

CHILDREN'S PRIVACY

Our services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.

CHANGES AND CONTACT

We may update this policy from time to time; the Effective Date below shows the latest revision. Questions or requests: Fresh Track Credit Co., 400 Corporate Pointe, Suite 300, Culver City, CA 90230 - [email protected] - (818) 614-5779.

Effective Date: August 30, 2026